为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox is hanging (Mac OS X 10.9.5)

  • 3 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

I noticed recently that when I Quit Firefox, it freezes and hangs -- I get the "Application Not Responding" message on my Mac so I Force Quit out of it and submit a Crash Report.

Now, when I start Firefox, it hangs/freezes -- same problem "Application Not Responding."

I have tried a clean uninstall. I have restarted, I have reinstalled and restarted. I have deleted profiles in the Library folder...all to no avail.

The only add-ons I have are Ad-Blocker Plus and Feedly. I tried to remove them, but can't -- when I try the "Reset Firefox" option, it hangs so I can't even get rid of them. I tried to delete the plug-ins and extensions folder, still nothing works.

Firefox still hangs when I start it up. I have tried safe mode, Resetting firefox. And it still is "Application Not Responding" on my Mac. Please help!

I noticed recently that when I Quit Firefox, it freezes and hangs -- I get the "Application Not Responding" message on my Mac so I Force Quit out of it and submit a Crash Report. Now, when I start Firefox, it hangs/freezes -- same problem "Application Not Responding." I have tried a clean uninstall. I have restarted, I have reinstalled and restarted. I have deleted profiles in the Library folder...all to no avail. The only add-ons I have are Ad-Blocker Plus and Feedly. I tried to remove them, but can't -- when I try the "Reset Firefox" option, it hangs so I can't even get rid of them. I tried to delete the plug-ins and extensions folder, still nothing works. Firefox still hangs when I start it up. I have tried safe mode, Resetting firefox. And it still is "Application Not Responding" on my Mac. Please help!

由dietzsche87于修改

所有回复 (3)

more options

Are you using "Clear history when Firefox closes" to clear personal data like the cookies?

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

more options

No, I'm not. This problem occurs regardless of clearing history completely or not.

Oddly enough, when I left Firefox to let it "think" for 5 minutes, it opened and is browsing normally. But when I Quit out of it (Command-Q), it now also takes another 5 minutes to completely Quit the program. Do you know what might be causing this?

more options

You can try to create a new profile as a test to check if your current profile is causing the problem in case you previously used a reset.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)