为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

update

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 philipp

more options

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

被采纳的解决方案

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/