为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

firefox will not allow me to log in to a web sit but crome works fine

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 everett-j

more options

trying to log on to "securedrawer.com" using firefox.. Arrive at the site and click on "Logon" . Screen switches to blue bar (I assume downloading "silverlight" or some other program. Screen stops after blue bar stops. Switch to Chrome. Repeat process. When blue bar stops the securedrawer logon screen appears and I can logon to the site. Why is Firefox hanging up and what can I do to correct the problem? Started logon process 10/39/14. FF was automatically updated 11/1/14. nothing changed.

trying to log on to "securedrawer.com" using firefox.. Arrive at the site and click on "Logon" . Screen switches to blue bar (I assume downloading "silverlight" or some other program. Screen stops after blue bar stops. Switch to Chrome. Repeat process. When blue bar stops the securedrawer logon screen appears and I can logon to the site. Why is Firefox hanging up and what can I do to correct the problem? Started logon process 10/39/14. FF was automatically updated 11/1/14. nothing changed.

所有回复 (2)

more options

Hi everett-j,

I was able to load the website correctly on my Firefox v33.0.

Please be sure to download the latest version of Silverlight while using your Firefox browser:

- Ralph

more options

I have the latest version of silverlight. It was the first thing I checked.. I have the latest version of FF