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Firefox starts but can't access any website.same issue is experienced with Chrome, not Explorer

  • 2 个回答
  • 27 人有此问题
  • 6 次查看
  • 最后回复者为 FredMcD

Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

被采纳的解决方案

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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选择的解决方案

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}