We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox keeps sending a security update that will not download and does not show up on my download app

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 ideato

more options

5 times dailyfor 7 days a firefox security update download pops up insisting that I down load this up date to protect my computer. According to the firefox page there is a security patch is available. This update does not download and will not show up on my computers download app. When I stop this update after 5 minutes of it spinning around and unable to connect to server no trace of this update is found on my computer.

5 times dailyfor 7 days a firefox security update download pops up insisting that I down load this up date to protect my computer. According to the firefox page there is a security patch is available. This update does not download and will not show up on my computers download app. When I stop this update after 5 minutes of it spinning around and unable to connect to server no trace of this update is found on my computer.

所有回复 (1)

more options

Hi nhch, try the next:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer-all languages)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you