为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can not opening a website from the address bar unless I control+reload twice.

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

This started happening around mid October 2014. If I type a URL in the address bar such as google.com it does not load. if I click on the load wheel it does not load. The only way I can get it to load is to click ctrl+load wheel together twice. Then it loads ina new tab. Today did Mozbackup, Uninstall led Firefox, Removed my external drive, Ran C cleaner and Tune up utilities, ran Tune up utilities " tune up Disk doctor thorough analysis (no problems), restarted the computer and the reinstalled Firefox. Still have the problem.

This started happening around mid October 2014. If I type a URL in the address bar such as google.com it does not load. if I click on the load wheel it does not load. The only way I can get it to load is to click ctrl+load wheel together twice. Then it loads ina new tab. Today did Mozbackup, Uninstall led Firefox, Removed my external drive, Ran C cleaner and Tune up utilities, ran Tune up utilities " tune up Disk doctor thorough analysis (no problems), restarted the computer and the reinstalled Firefox. Still have the problem.

被采纳的解决方案

You can try to open a new window to see if that works better.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.


定位到答案原位置 👍 1

所有回复 (2)

more options

Reset Firefox {web link}is a LAST RESORT ! !

Reset Firefox -- easily fix most problems

If you're having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs.

more options

选择的解决方案

You can try to open a new window to see if that works better.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.