为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why since firefox upgraded to v.33 can I no longer connect to a flash chat room?

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

I have an XP Home Edition desktop computer. SP3. Cannot use another browser both Internet Explorer 8 and Google Chrome tell me I am not connected to the internet. My ISP is Comcast, my cable provider Broadband Boost fastest speed. I enjoyed going to a 1 2 3 Flash chat room for over 50 until Firefox upgraded to version 33. I can log-in to the website fine but cannot chat in a room. I cannot connect and my computer freezes when I try. I tried installing an earlier version of Firefox and it immediately upgraded to v.33 upon installation. Help!

I have an XP Home Edition desktop computer. SP3. Cannot use another browser both Internet Explorer 8 and Google Chrome tell me I am not connected to the internet. My ISP is Comcast, my cable provider Broadband Boost fastest speed. I enjoyed going to a 1 2 3 Flash chat room for over 50 until Firefox upgraded to version 33. I can log-in to the website fine but cannot chat in a room. I cannot connect and my computer freezes when I try. I tried installing an earlier version of Firefox and it immediately upgraded to v.33 upon installation. Help!

所有回复 (3)

more options

Hello have you checked if there are any updates regarding Adobe Flash?

I tried to get myself to the chat and everything seems to work perfectly. So I assume that there is something to update.

由Brains Solutions于修改

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}