为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Google Adwords crashes in Firefox - how to fix it?

  • 3 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 philipp

more options

I can go to any website, Google Analytics, gmail, just fine. But if I go to any of my Google Adwords accounts in Firefox, it crashes. I can go to Adwords in Chrome, but not in Firefox. How can I fix this?

I can go to any website, Google Analytics, gmail, just fine. But if I go to any of my Google Adwords accounts in Firefox, it crashes. I can go to Adwords in Chrome, but not in Firefox. How can I fix this?

所有回复 (3)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

Thank you for your help!!! Here is a long list of crash reports:

Report ID Date Submitted bp-5e366724-2da8-4b20-a118-1334b2141202 12/2/2014 5:13 PM bp-d4742cc9-59df-4e40-af1c-9f7ee2141202 12/2/2014 4:29 PM bp-de92e17c-5e34-42e9-b801-72f102141202 12/2/2014 12:05 PM bp-db9e114e-dfaa-40b7-8126-bbff52141201 12/1/2014 6:11 PM bp-7dd0d053-8f37-4d6b-b779-bd5b92141201 12/1/2014 3:47 PM bp-4d72d446-b14d-4a57-85d0-9b8b42141201 12/1/2014 3:41 PM bp-ef0cf62b-a695-461b-b404-c89422141201 12/1/2014 3:41 PM bp-f9be0eca-1847-4baa-8036-463752141201 12/1/2014 3:39 PM 4fa97130-833f-4d2c-a614-4e757d7a9ac3 12/1/2014 2:28 PM bp-d704ea13-991f-4d74-9074-1dc312141201 12/1/2014 1:49 PM bp-bb23ab02-a8e0-478a-823c-c95012141201 12/1/2014 1:20 PM bp-5671fecc-1248-46a3-8b91-d37b32141201 12/1/2014 12:20 PM bp-b69198ef-d639-43f7-aed8-8eba52141201 12/1/2014 11:56 AM bp-84756038-2f9b-48ac-9a75-1b5412141201 12/1/2014 11:38 AM 4bf7b53b-f248-4586-8266-b33224ba0335 11/26/2014 12:22 PM bp-275aed8f-63c9-45b5-b541-6ce692141118 11/17/2014 7:14 PM bp-af3a5634-8827-4abd-be7a-4e0122141016 10/16/2014 6:53 PM bp-eabce9fd-7ca6-47ea-963c-d27ef2140924 9/24/2014 5:53 PM bp-63454360-939a-4767-bc38-9eafa2140919 9/19/2014 3:33 PM bp-ef0baa1f-1f35-42cd-a05f-c25c02140919 9/19/2014 3:14 PM bp-817f3a32-8450-4a75-9b33-22f5e2140919 9/19/2014 3:09 PM bp-cb4966ad-eca4-4a05-9f7a-324582140919 9/19/2014 3:00 PM bp-9c7b6603-0c1e-47f8-a229-b62002140919 9/19/2014 2:59 PM bp-6c88b666-2c88-4f64-bb1d-7dd8b2140910 9/10/2014 1:43 PM bp-ac9b5a70-889d-4ffe-886d-168cf2140910 9/10/2014 1:40 PM bp-29e0c88f-4059-43fa-a9b8-09b192140807 8/7/2014 3:39 PM bp-c8ef6581-89dd-453e-a1ab-3fb942140729 7/29/2014 10:32 AM bp-cec9f166-45e8-4b44-8983-82aa42140709 7/8/2014 8:52 PM bp-a6cbf94f-77d1-40cf-bbf6-c19342140605 6/4/2014 11:53 PM e52db8b2-04bc-47b6-ba17-fe188e89c3ad 6/4/2014 3:22 PM 7c9713bf-823d-445f-8592-cd7c351691fa 5/27/2014 11:58 AM bp-237c8c92-2ac1-44c5-a108-311b92140429 4/29/2014 7:16 PM bc2c8f4d-2f0e-4f7e-b95f-b90dfbdc16b2 4/25/2014 1:23 PM 19aafee6-af8a-4203-a1d5-49f20f3156d9 2/28/2014 2:39 PM 458132ae-101e-42fc-9b4e-759f46842518 2/25/2014 7:51 PM bp-b1f64b16-47c0-46ef-a3f9-9bc102140225 2/25/2014 7:11 AM bp-9de73666-e40f-4b6b-8a52-31ccc2140124 1/24/2014 5:53 PM 251a9b6b-e44e-4c7c-ad9f-7e6897c2e138 1/16/2014 9:45 AM bp-bc513fb6-28e8-42ae-82da-b42082140113 1/12/2014 9:49 PM bp-29442a1d-4331-4e15-bf45-218032131228 12/28/2013 10:02 AM 9de3663e-df60-47f9-a67e-64f89b34f1bb 12/27/2013 9:57 PM f54d4f48-0358-4118-b33b-77407dd90a9e 11/7/2013 9:02 AM ebb21c0a-813a-4026-9cf1-7f41267fdbbe 11/7/2013 9:00 AM aa995be4-5aef-4eca-a1bf-7ba8c5c40037 11/7/2013 8:59 AM 5cd2f39c-e2a7-42aa-9177-4aef33487fdc 11/7/2013 8:55 AM 408f55ae-79c3-4227-8c84-8f52b6fa0b52 11/4/2013 8:49 PM 45e606c1-0129-4d1e-a6fa-3bf3e9c326ff 11/1/2013 8:33 AM 3cca636b-8b40-4001-85e5-f457f561cb44 10/19/2013 2:58 PM 05023a20-f0eb-49fb-86b2-00930d2daa40 10/1/2013 8:55 PM c3a5f4b2-8200-4435-b109-03aa145bdd38 9/25/2013 10:32 AM ac4b4213-64c9-4d0f-a020-590e92b8c05a 9/25/2013 10:12 AM bp-660008ca-95e8-4ca9-bd9a-219e22130925 9/25/2013 7:46 AM 9d0f8954-60b0-43f6-a4dd-7ebcb3475e48 8/25/2013 11:06 AM dea73271-a1f7-4138-a85f-34c0089b80af 8/23/2013 3:55 PM 98ce7b06-4d37-4591-98bd-88d79b80da71 8/11/2013 5:19 PM f89cf060-4985-4e65-b6d5-755335311aa6 7/31/2013 12:21 PM d0d56576-dd19-4c4a-b368-a72046c5b93e 7/3/2013 4:55 PM 0932d650-23d4-4714-ba12-5cdd719709e7 6/24/2013 11:10 AM bp-7a7c4f2d-4ddd-4028-9acf-b304f2130526 5/26/2013 11:10 AM 843cb9f9-1232-4d7f-a605-3aa35d6994ba 5/19/2013 8:49 AM 89c04bee-a23b-4f3e-a0cf-2910c473d8b6 4/19/2013 10:13 AM

more options

hello, i think these crashes are caused by the sophos web intelligence filter that is running on this system. can you try disabling it once and see if this makes any difference. if so please see if there's an update available by sophos or else you might want to report this issue to them. thank you!