Firefox crashes
Updated Firefox, uninstalled then installed version 15 and updated. Version 15 also crashed.
bp-94a58d1e-37c1-4f3a-9ce0-300042150126 26-01-2015 13:48 bp-cdaafdeb-5bf4-4a3a-a89c-687742150126 26-01-2015 08:32 bp-842136db-2ceb-4d49-ac34-8ebcc2150126 26-01-2015 07:58 bp-c7e59f07-efb3-468a-8ddd-24f802150122 22-01-2015 12:13 bp-7bfdc376-ee5c-418b-8fa5-5bf5c2150108 08-01-2015 14:05 bp-30c060aa-8b8f-4052-9fc5-cc3442150108 08-01-2015 14:03 bp-94eea48e-cc4d-4203-bf07-b56392150108 08-01-2015 14:03 bp-887d3e8a-70ce-4ac4-a459-b24742150108 08-01-2015 14:03 bp-5cae9b75-8d0a-4b2f-863b-57b912150108 08-01-2015 14:02 bp-909f86cd-759c-4c1d-904d-3cd4c2150108 08-01-2015 14:02 bp-774f4d39-0aa1-4065-95e4-32a6b2150108 08-01-2015 13:34 bp-5da358ac-8f25-4b23-a5f4-746832150108 08-01-2015 11:42 bp-f7096cd5-4660-417e-ac34-7bd982150108 08-01-2015 10:06 bp-ea83aa76-ab17-4846-9171-5c0a72150108 08-01-2015 10:06 bp-0131c03e-c918-4b69-ad7d-f288c2150107 07-01-2015 08:25 bp-b2bb5e9c-40cc-4a93-8803-1b9b12150107 07-01-2015 07:55 bp-4c6d3b5c-cd69-4f4f-b5b5-002a92150107 07-01-2015 07:55 bp-d13b7dd2-e0ec-412a-b9c1-94b7b2150106 06-01-2015 15:42 bp-a51773fe-578d-4761-955f-b75fe2150106 06-01-2015 15:41 bp-bcd23094-4d78-4cf2-9f99-4e6e02150106 06-01-2015 11:55 bp-99b03882-f684-473f-9900-74d982150106 06-01-2015 11:49 bp-7352b9d5-b6c8-4496-94be-13e3e2141217 17-12-2014 13:40 bp-d8afd44f-7f91-4ea5-a6da-0487b2141217 17-12-2014 13:22 bp-5177c7ea-0aea-4bdd-87d1-3ddeb2141217 17-12-2014 13:18 6b985e75-fda2-4d7c-8578-6e2115e6327a 17-12-2014 12:51
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Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also: