Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Hello, My computer crashed, I removed the hard drive and installed it into a hard drive enclosure and now I am trying to get my Thunderbird data off of it

  • 4 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 Zenos

more options

Hello, Thank you for taking a look at my problem. My Windows computer crashed so I removed the hard drive and installed it into a hard drive enclosure and connected it to my new Windows computer with a USB cord. I installed Mozilla Thunderbird on my new computer and read the different tutorials on this website for extracting data from the external hard drive and installing it on my new computer however I cannot seem to be able to find the files that I need and quite frankly I do not know how to move them once I do find them. I even tried MozBackup but it could not find the files either. I searched for profiles.ini in the hard drive and the only hit I got was a profiles.ini file that was 111 bytes in size. I assumed that this was not what I was looking for but I did save a copy on my desktop. If someone has experience with moving files from a hard drive to a new computer I would be grateful for the help. Thanks, AN

Hello, Thank you for taking a look at my problem. My Windows computer crashed so I removed the hard drive and installed it into a hard drive enclosure and connected it to my new Windows computer with a USB cord. I installed Mozilla Thunderbird on my new computer and read the different tutorials on this website for extracting data from the external hard drive and installing it on my new computer however I cannot seem to be able to find the files that I need and quite frankly I do not know how to move them once I do find them. I even tried MozBackup but it could not find the files either. I searched for profiles.ini in the hard drive and the only hit I got was a profiles.ini file that was 111 bytes in size. I assumed that this was not what I was looking for but I did save a copy on my desktop. If someone has experience with moving files from a hard drive to a new computer I would be grateful for the help. Thanks, AN

所有回复 (4)

more options

lets get with the program. Mozbackup is useless in this situation because it looks for your profile in the location Thunderbird says it is.

You biggest hurdle is probably setting windows to show system and hidden files. The %appdata% folders are hidden by windows.

more options

Thanks Matt,

I found the files that were hidden. I cannot seem to be able to get the import wizard in Thunderbird to import them. It wont even let me select a file to import. If you have any suggestions I would truly appreciate the assistance.

Thanks,

more options

Can someone recommend a company whom I can hire to repair this problem for me?

One thought I had was to install Outlook and see if it will let me install the .mab files.

Thanks,

more options

You copy the Thunderbird profile. Close Thunderbird and use Windows Explorer. You can drag and drop from one place to the other, or use select, copy and paste.

https://support.mozilla.org/en-US/kb/profiles-tb