为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins.

  • 7 个回答
  • 25 人有此问题
  • 3 次查看
  • 最后回复者为 finitarry

more options

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or check plugins. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015

Need info and a fix, please... Thanks! Whitebuck

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or check plugins. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015 Need info and a fix, please... Thanks! Whitebuck https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update
已附加屏幕截图

所有回复 (7)

more options

Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Mozilla has gone of track once again. Situations like this are among the causes for Firefox rapidly losing Browser share. Another ridiculous oversight and there's never any support for when things do go awry. Unfortunately, you can knock and knock on the Door, knowing their Home, but no one ever answers. With a competent cause and cure. No professional concern, none. One can either except their dis-concern and bugs or switch Browsers. Oh well! Thanks for naught Mozilla.

more options

Ironically the "check to see if your plugins are up to date" web site loads the plugins and their update status in Safari and Chromium. But still does not show the plugins or their update status when loaded in Firefox 35.0.1 on OS X 10.10.2.

Ok, Mozilla, Is there not one competent professional Support person on your payroll? Content removed by Admin, please see Forum rules and guidelines

Obviously, I must surmise, after waiting days for a competent reply.

There is none!

Still wondering why, you're losing users?

由Whitebuck于修改

more options

Hi Whitebuck,

I'm sorry you're experiencing issues with Firefox. I understand your frustration but please keep in mind that as per the forum rules and guidelines the use of abusive language is not permitted.

In accordance to those rules I will have to remove the posts that have abusive content.

由Madasan于修改

more options

Once again, instead of support from Mozilla, I receive feigned concern, subjective censor and threats!

Madasan sent you (Whitebuck) the following message:

Hello!

In regards to your latest post: https://support.mozilla.org/en-US/questions/1045661#answer-690215 I understand that nobody has gotten back to you regarding your issue? I can make sure to escalate the thread to our HelpDesk team and get them to reply asap but please please let's try to keep the conversation civil otherwise I won't be able to help.

Many thanks!

Madalina Forum Admin

Madalina, it appears that we have a dissimilar understanding and intent of "asap."

"Many thanks!"

由Whitebuck于修改

more options

"check to see if your plugins are up to date" still doesn't work for me in Firefox 36.0.1

more options

"Check Your Plugins" is still MIA in Version 36.0.1 And as expected the smug juvenile prima donnas, continue with their most unprofessional behavior. Mozilla Support forum?

more options

You could bookmark this page: https://www.mozilla.org/en-US/plugincheck/