为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't send emails after migration from Vista PC to W7 PC. Tried Mozbackup and Windows Easy Transfer. Settings have transferred ok, it just won't send emails.

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Matt

more options

I recently migrated my Tbird from a Vista PC to a W7 PC using Mozbackup. Transfer was fine with all the settings transferred apparently correctly. But now I can receive emails but not send them. Sent emails show in 'Sent Items' but are not received the other end. Also tried the migration using the Beta 1 version of Mozbackup and also Windows Easy Transfer with the same result. IMAP and POP3 accounts are both affected. Neither can send emails. I get no error messages nor any bounceback.

Found on one forum that AVG can block outgoing emails so altered the AVG settings which seemed to solve the problem. The next morning the problem was back. I uninstalled AVG completely but it made no difference. I do have MicroSoft Sec Essentials but the problem was there before that was installed.

Using the BT Home Hub 5 on BT Infinity broadband. It can't be the router though as the old PC was sending emails fine. Although I did have the suspect AVG settings, removing it has not solved the problem.

The outgoing email settings seem to be fine. Any thoughts?

Simon

I recently migrated my Tbird from a Vista PC to a W7 PC using Mozbackup. Transfer was fine with all the settings transferred apparently correctly. But now I can receive emails but not send them. Sent emails show in 'Sent Items' but are not received the other end. Also tried the migration using the Beta 1 version of Mozbackup and also Windows Easy Transfer with the same result. IMAP and POP3 accounts are both affected. Neither can send emails. I get no error messages nor any bounceback. Found on one forum that AVG can block outgoing emails so altered the AVG settings which seemed to solve the problem. The next morning the problem was back. I uninstalled AVG completely but it made no difference. I do have MicroSoft Sec Essentials but the problem was there before that was installed. Using the BT Home Hub 5 on BT Infinity broadband. It can't be the router though as the old PC was sending emails fine. Although I did have the suspect AVG settings, removing it has not solved the problem. The outgoing email settings seem to be fine. Any thoughts? Simon

所有回复 (1)

more options

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX