为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox does not start after upgrade to v35

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

I updated my browser to v35.0.1 and it seems to go through the installation process, but I cannot open the browser. I see that the installation created shortcuts on the desktop and taskbar, but when I click on those, nothing happens. And I did not see any error messages during installation. I checked task manager to see if firefox process started, but it doesn't. I uninstalled / re-installed several times, but doesn't seem to help

I updated my browser to v35.0.1 and it seems to go through the installation process, but I cannot open the browser. I see that the installation created shortcuts on the desktop and taskbar, but when I click on those, nothing happens. And I did not see any error messages during installation. I checked task manager to see if firefox process started, but it doesn't. I uninstalled / re-installed several times, but doesn't seem to help

所有回复 (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

more options

Thanks for your response, I tried that. Same thing - I hold the shift key down and try to open Firefox - nothing happens. Any other suggestions? any setting in my laptop that could have changed that are causing the problems (I am using a work laptop).

more options

Some work computers have locks against unknown programs. Check that out.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia