为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Font Rendering Issues-Help Required Please

  • 2 个回答
  • 10 人有此问题
  • 1 次查看
  • 最后回复者为 Auds77

more options

In the past week, any Google search on Firefox or Chrome (but not Opera) gives me results where the fonts look gappy. Sometimes there are additional dots above the letters. I uninstalled and reinstalled Firefox from scratch in case an add-on was at fault but even with a clean install I am still seeing the issue. I checked my font settings and do not have any minimum font size set. I have allow pages to choose their own font ticked.

I've uploaded an image where I can see some correctly rendered text and some gappy looking text (not from a Google search but a Mozilla query). It also happens when commenting online sometimes, during typing it will be gappy but it will show properly once submitted. Any ideas for a fix would be warmly welcomed and I can give more examples if that would help. Although it's not Firefox related, I did restore all defaults in Chrome and it didn't fix the issue there either.

I uninstalled the most recent Windows Update since the problem is recent but it didn't change anything. I'm not sure if browsers would even look to my computers fonts.

In the past week, any Google search on Firefox or Chrome (but not Opera) gives me results where the fonts look gappy. Sometimes there are additional dots above the letters. I uninstalled and reinstalled Firefox from scratch in case an add-on was at fault but even with a clean install I am still seeing the issue. I checked my font settings and do not have any minimum font size set. I have allow pages to choose their own font ticked. I've uploaded an image where I can see some correctly rendered text and some gappy looking text (not from a Google search but a Mozilla query). It also happens when commenting online sometimes, during typing it will be gappy but it will show properly once submitted. Any ideas for a fix would be warmly welcomed and I can give more examples if that would help. Although it's not Firefox related, I did restore all defaults in Chrome and it didn't fix the issue there either. I uninstalled the most recent Windows Update since the problem is recent but it didn't change anything. I'm not sure if browsers would even look to my computers fonts.
已附加屏幕截图

被采纳的解决方案

hi Auds77, this is probably caused by microsoft update kb3013455 which can cause font rendering issues on vista:

After you install security update 3013455, you may notice some text quality degradation in certain scenarios. The problem only occurs on systems that are running Windows Vista SP2 or Windows Server 2003 SP2. Microsoft is researching this problem and will post more information in this article when the information becomes available.

reference: https://support.microsoft.com/kb/3013455

one option may be to roll-back this particular update for now until there is a fix by microsoft or you could also look if there is a graphics driver update available on the website of the vendor (intel/amd/nvidia) which might also resolve this problem in some cases.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

hi Auds77, this is probably caused by microsoft update kb3013455 which can cause font rendering issues on vista:

After you install security update 3013455, you may notice some text quality degradation in certain scenarios. The problem only occurs on systems that are running Windows Vista SP2 or Windows Server 2003 SP2. Microsoft is researching this problem and will post more information in this article when the information becomes available.

reference: https://support.microsoft.com/kb/3013455

one option may be to roll-back this particular update for now until there is a fix by microsoft or you could also look if there is a graphics driver update available on the website of the vendor (intel/amd/nvidia) which might also resolve this problem in some cases.

more options

I have removed this update which solved the issue. Thank you so much for your help on this. I was so close to trying a fresh OS install. I'll have to pay more attention to the Windows Updates. This was a huge help so thanks again from a really relieved user.