为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

downloadhelper never downloads after update

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

I have used downloadhelper for a while & it never has given me any problems but after I updated firefox yesterday it now will not download anything at all. Video starts downloading on the screen as normal, downloadhelper icon starts spinning /flashing, I click on it it shows me the file, I click it to save in a subfolder, then it just shows me a (1) beside the downloadhelper icon & never starts downloading. The (1) will stay there till I shut FireFox down. If I try to download 3 or 4 files the (3) or (4) will do the same. Nothing shows in the queue...its extremely frustrating. I have spent 2 days off & on trying to fix it through the all the forums with no luck. I even went so far as to download an older version of firefox to try to fix it with no luck anywhere. Anything you can do to help would be much appreciated.

I have used downloadhelper for a while & it never has given me any problems but after I updated firefox yesterday it now will not download anything at all. Video starts downloading on the screen as normal, downloadhelper icon starts spinning /flashing, I click on it it shows me the file, I click it to save in a subfolder, then it just shows me a (1) beside the downloadhelper icon & never starts downloading. The (1) will stay there till I shut FireFox down. If I try to download 3 or 4 files the (3) or (4) will do the same. Nothing shows in the queue...its extremely frustrating. I have spent 2 days off & on trying to fix it through the all the forums with no luck. I even went so far as to download an older version of firefox to try to fix it with no luck anywhere. Anything you can do to help would be much appreciated.

所有回复 (1)

more options

Contact the support for that program.