为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot sign in and do not get the password email when I request it.

  • 1 个回答
  • 15 人有此问题
  • 25 次查看
  • 最后回复者为 the-edmeister

more options

I try to sign in with the stored username and password, but they don't work. I've tried getting new password sent via email 5 or 6 times in the past 24 hours, but I never received an email.

I try to sign in with the stored username and password, but they don't work. I've tried getting new password sent via email 5 or 6 times in the past 24 hours, but I never received an email.

被采纳的解决方案

Sign in to what?

As far as not receiving the email, did you look in the Spam folder?

定位到答案原位置 👍 3

所有回复 (1)

more options

选择的解决方案

Sign in to what?

As far as not receiving the email, did you look in the Spam folder?