为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can I contact a Help person because my efforts with the communituy have not worked?

  • 4 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 FWNamdlo

more options

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.

被采纳的解决方案

Thanks, Zenos, for the useful suggestions. I found additional problems with Thunderbird for me and have decided that I must go to another email system.

定位到答案原位置 👍 0

所有回复 (4)

more options

This is your first message to this forum, with your current identity. If you have posted previously under a different identity, then a link to your earlier posting(s) may be useful.

You have told us virtually nothing about your system. The easiest thing to do may be to go to Help in Thunderbird, then Troubleshooting Information. Clear the checkbox for "include account names", click "Copy text to clipboard" and then paste into your next posting here.

Do you use a firewall? If so, has it been set to permit Thunderbird? Does the problem persist in Thunderbird's Safe Mode? Or in your operating system's Safe Mode?

more options

FWNamdlo said

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.
more options

Zenos said

This is your first message to this forum, with your current identity. If you have posted previously under a different identity, then a link to your earlier posting(s) may be useful. You have told us virtually nothing about your system. The easiest thing to do may be to go to Help in Thunderbird, then Troubleshooting Information. Clear the checkbox for "include account names", click "Copy text to clipboard" and then paste into your next posting here. Do you use a firewall? If so, has it been set to permit Thunderbird? Does the problem persist in Thunderbird's Safe Mode? Or in your operating system's Safe Mode?
more options

选择的解决方案

Thanks, Zenos, for the useful suggestions. I found additional problems with Thunderbird for me and have decided that I must go to another email system.