为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After HDD crash - how to recover synced data in Firefox 28?

  • 4 个回答
  • 3 人有此问题
  • 33 次查看
  • 最后回复者为 user633449

more options

Hi!

My last device with synched data had a HDD failure... needed a replacement, reinstalled Windows and Firefox.

Now I want to add my reinstalled Firefox, sync the tons of synched Favorites and passwords to my device and afterwards upgrade it to the "new" sync account.

Any way to add a new device to the sync account?

Salve! Patrick.

Hi! My last device with synched data had a HDD failure... needed a replacement, reinstalled Windows and Firefox. Now I want to add my reinstalled Firefox, sync the tons of synched Favorites and passwords to my device and afterwards upgrade it to the "new" sync account. Any way to add a new device to the sync account? Salve! Patrick.

所有回复 (4)

more options

hello, you can go to firefox options > sync panel. click on set up firefox sync > i have an account > i don't have the device with me where you can enter your existing credentials.

if this worked and you could import your data successfully, please migrate to the new sync afterwards: Sync your Firefox bookmarks, history, passwords and more

more options

First - I trust that you were using Firefox 28 (or older) on your "last device".

2nd, do have another connected device on that Sync Account where you can get use Pair a Device?

Or, do you have all three of these? Email address for your Sync account. The Password for that account. The Sync Key for your account (aka Recovery Key).

If so, see this: https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync

more options

Hi!

Thanks a million for your fast reply! I followed it through, but in the end I either need another paired device, which I have not, or to create a new key which results in erasing all stored data :-(

The frameshot attached to this post explains, that the data is encrypted and only paired devices have the key...

Now I know :-/

Again, thanks for your effort, what a pity when both paired clients "die" within the same couple of days. But with the new sync this problem will be history.

BR, oaito

more options

I deleted your screenshot because you don't want people to know your recovery key ;)

Make sure you update to Firefox 36.0.1 and then update to the new sync Sync your Firefox bookmarks, history, passwords and more