We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Vines have progressively stopped playing

more options

Now, it's been a while, so forgive me if all of the details here are a little sketchy. I think that it was as of Firefox 35.0, embedded Vines stopped playing. This means that Vines viewed through Tumblr.com, Twitter.com, etc. all stopped functioning. However! As long as I clicked and viewed the Vine directly on Vine.co, the video would play back just fine.

As of Firefox 36.0, Vine has completely stopped working in every capacity. Doesn't matter where and how I view them, they never play back.

Important things to note:

- Every other video on the entire internet still plays back in Firefox without issue. Youtube, Vimeo, Dailymotion, Twitter gifs, etc. This effects Vine and ONLY Vine.

- With regards to supported media formats, I can view a webm file directly in Firefox and it will play back just fine. For whatever reason, I cannot view an MP4 file in Firefox unless it's playing back through Flash (which is how Youtube, Vimeo, Dailymotion, etc. work)

- Vine, as far as I can tell, seems like it's using Flash. (Right-clicking a Vine brings up the "About Adobe Flash..." dialog)

- I can rip the MP4 video from Vine using DownloadHelper and it plays back in Windows without issue.

- Vines play back just fine in Google Chrome.

- I've tried whitelisting Vine in Adblock and NoScript, thinking that was the problem. No change. Tried disabling/uninstalling Adblock and NoScript. No change.

I figured it might be related to this problem I had last year:

https://support.mozilla.org/en-US/questions/980491

This was another "Firefox won't play [X]" sort of problem, but reverting those settings, changing related settings, etc. doesn't change anything. Vines still do not play.

Now, it's been a while, so forgive me if all of the details here are a little sketchy. I think that it was as of Firefox 35.0, embedded Vines stopped playing. This means that Vines viewed through Tumblr.com, Twitter.com, etc. all stopped functioning. However! As long as I clicked and viewed the Vine directly on Vine.co, the video would play back just fine. As of Firefox 36.0, Vine has completely stopped working in every capacity. Doesn't matter where and how I view them, they never play back. Important things to note: - Every other video on the entire internet still plays back in Firefox without issue. Youtube, Vimeo, Dailymotion, Twitter gifs, etc. This effects Vine and ONLY Vine. - With regards to supported media formats, I can view a webm file directly in Firefox and it will play back just fine. For whatever reason, I cannot view an MP4 file in Firefox unless it's playing back through Flash (which is how Youtube, Vimeo, Dailymotion, etc. work) - Vine, as far as I can tell, seems like it's using Flash. (Right-clicking a Vine brings up the "About Adobe Flash..." dialog) - I can rip the MP4 video from Vine using DownloadHelper and it plays back in Windows without issue. - Vines play back just fine in Google Chrome. - I've tried whitelisting Vine in Adblock and NoScript, thinking that was the problem. No change. Tried disabling/uninstalling Adblock and NoScript. No change. I figured it might be related to this problem I had last year: https://support.mozilla.org/en-US/questions/980491 This was another "Firefox won't play [X]" sort of problem, but reverting those settings, changing related settings, etc. doesn't change anything. Vines still do not play.

所有回复 (3)

more options

Oh, I figured I'd check the browser console and this comes up:

Specified "type" attribute of "video/mp4" is not supported. Load of media resource default.mp4 failed. OV0HVBmtvra All candidate resources failed to load. Media load paused.

For some reason it appears Vine is trying to play the MP4 using HTML5, and that's where it's getting hung up.

more options

If the site tries to use the HTML5 player and DirectShow is disabled on Windows XP, then definitely it will fail. But even when you re-enabled DirectShow it still failed? I think you might need to exit and start Firefox back up again before that takes effect.

Also, hmm, if DirectShow was disabled, why didn't the site automatically fall back to Flash like other sites?

more options

I did restart Firefox after re-enabling Directshow.

The weird part is, Vine does seem to be falling back on Flash. Like I said, right clicking the Vine player brings up Flash settings/information.

But it never starts playback. In fact, viewing a page directly on Vine.co is kind of broken in Firefox in general for me -- the "Related Vines" thumbnails that normally come up on the right-hand side of the page don't appear until I click "Like" and it asks me to sign in. Once the sign in overlay comes up, then the Related Vines thumbnails slide in to view under it like they're supposed to.

I tried to bring the issue up with Vine support, but Vine support doesn't actually exist -- it just redirects to Twitter support, and the support form only lets you choose between mobile devices. It seems they don't want to hear about their website not working on a desktop.

It's double baffling because they launched Twitter Video not too long ago, separate from Vine, and even that works for me. It's just Vine that's broken.