为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

foxfire will not start. windows 7 home premium

  • 2 个回答
  • 1 人有此问题
  • 25 次查看
  • 最后回复者为 FredMcD

more options

After downloading and installing FoxFire, and pinning the icon to the taskbar, it will not open when it is selected. I can double-click the icon on the desktop, in the taskbar, or under the start button, all that happens is the spinning circle appears with the mouse pointer for a few seconds, then disappears. The program does not open, nor does it appear in the task manager list of running applications. If it won't open, I can't use it, rendering it useless.

After downloading and installing FoxFire, and pinning the icon to the taskbar, it will not open when it is selected. I can double-click the icon on the desktop, in the taskbar, or under the start button, all that happens is the spinning circle appears with the mouse pointer for a few seconds, then disappears. The program does not open, nor does it appear in the task manager list of running applications. If it won't open, I can't use it, rendering it useless.

所有回复 (2)

more options

hello BobLewis, as such a problem can sometimes be caused by malware that is active on the system, i'd recommend to run a scan with different security tools like the free version of malwarebytes, adwcleaner & kaspersky security scan.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While in Safe Mode,

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}