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silverlight works in IE not in Firefox

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 rogerselwood

rogerselwood
rogerselwood
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When I try to view an attachment in a mail I get a box which says activate silverlight. When I try this the screen freezes, In plugins i have set silverlight to always activate. I can see the same attachment perfectly in IE.

When I try to view an attachment in a mail I get a box which says activate silverlight. When I try this the screen freezes, In plugins i have set silverlight to always activate. I can see the same attachment perfectly in IE.

所有回复 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I have had a look at the system details that you supplied and it appears that you do not have the Silverlight plugin installed.

I would recommend that you follow the steps in the this article (link). It will walk you through checking to see if you have the plugin, and then point you in the right place to install it.

I hope this helps, but please come back here if you need any further assistance.

rogerselwood
rogerselwood 提问者
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Thanks for your help, howeverI have been through the uninstall then reinstall process. When I go through the control panel programs i an see silverlight with todays date as installation. It must be instaled or how else could it work with IE