为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"Firefox is up to date" is incorrect.

  • 4 个回答
  • 4 人有此问题
  • 7 次查看
  • 最后回复者为 James

more options

I use automatic update. My company requires us to update to current version and alerts us when a new version is available. When I open Firefox, it does not say a new version is available, and when I follow the "about firefox" path, Firefox just tells me that the old version is current. This is not true.

If there is a problem with the automatic update server, the message should state that. It should not tell user that their version is current when it does not have the data needed to make that statement.

This is a long standing problem.

I use automatic update. My company requires us to update to current version and alerts us when a new version is available. When I open Firefox, it does not say a new version is available, and when I follow the "about firefox" path, Firefox just tells me that the old version is current. This is not true. If there is a problem with the automatic update server, the message should state that. It should not tell user that their version is current when it does not have the data needed to make that statement. This is a long standing problem.

被采纳的解决方案

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported startup crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes. You can download and install the full version if you want to install Firefox 37.0 at this moment.

定位到答案原位置 👍 0

所有回复 (4)

more options

Sorry that you're having this issue. If you want, you can always manually update by downloading the Firefox setup file from Firefox.com, running it, then installing Firefox like you normally would using the installer. Firefox.com should also show you if your Firefox version is current.

由user1194064于修改

more options

Firefox updates even by way of manual checks are disabled due to a problem crash on Windows. There is going to be a 37.0.1.

more options

选择的解决方案

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported startup crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes. You can download and install the full version if you want to install Firefox 37.0 at this moment.

more options

You can download Firefox 37.0 from www.mozilla.org/firefox/all however since you use Windows it may be best to wait for Fx 37.0.1