为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox continues to hang despite provided fixes; 8.1 - can it be uninstalled?

  • 1 个回答
  • 2 人有此问题
  • 8 次查看
  • 最后回复者为 FredMcD

more options

I bought a laptop with 8.0 installed, had very few problems with it. Was 'forced' to install/upgrade to 8.1 in October 2013 and have nothing but problems since. Firefox hangs repeatedly, daily, causing me delays in work productivity and some work loss. I have tried provided fixes but nothing works. I want to return to 8.0 without losing apps, files, etc. Can it be done and if so, how? Thanks!

I bought a laptop with 8.0 installed, had very few problems with it. Was 'forced' to install/upgrade to 8.1 in October 2013 and have nothing but problems since. Firefox hangs repeatedly, daily, causing me delays in work productivity and some work loss. I have tried provided fixes but nothing works. I want to return to 8.0 without losing apps, files, etc. Can it be done and if so, how? Thanks!

所有回复 (1)

more options

First, lets try a full install. Please follow these directions;

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.


Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.