为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

your upgrade has cancelled opening anything. What gives?

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Firefox updated this morning and now nothing loads when I open the program (not even the Mozilla homepage will open).

Please fix this. I don't like Explorer but I have to use it at this point.

Firefox updated this morning and now nothing loads when I open the program (not even the Mozilla homepage will open). Please fix this. I don't like Explorer but I have to use it at this point.

所有回复 (3)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

more options

I can see that the add-ons are disabled when I try to use safe mode, but I still have a white screen and nothing will come up even if I use .com addresses.

more options

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut and add a space and -url "about:blank" to the Target field in the Properties of the shortcut.