为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird automatically deletes the server message.

more options

Thunderbird automatically deletes the server message.

Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it?

I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall.

Ps .: The messages that were excluded had no attachments.

Thunderbird automatically deletes the server message. Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it? I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall. Ps .: The messages that were excluded had no attachments.

所有回复 (2)

more options

My Thunderbird version: 31.6.0

more options

Hello isaipanelinha,

Try this link: https://support.mozilla.org/pt-BR/questions/1017509