Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"flash needs an update" even though both flash and firefox are up to date.

  • 4 个回答
  • 2 人有此问题
  • 21 次查看
  • 最后回复者为 brentstone

more options

Hi, i have updated both firefox and flash for firefox and i am still getting flash issues on facebook and on Google play music. im trying to upload images to help but even that isnt working. Let me know if i can share the images with you another way. basically ive tried uninstalling/installing both firefox and flash and nothing seems to fix the issue. I do not have these issues in chrome or IE, but i prefer firefox as my default :)

Hi, i have updated both firefox and flash for firefox and i am still getting flash issues on facebook and on Google play music. im trying to upload images to help but even that isnt working. Let me know if i can share the images with you another way. basically ive tried uninstalling/installing both firefox and flash and nothing seems to fix the issue. I do not have these issues in chrome or IE, but i prefer firefox as my default :)

被采纳的解决方案

Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.

Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.

Each plugin should have the "Path" listed. The "real" one should be in the following folder:

C:\Windows\SysWOW64\Macromed\Flash

and the file name would be along the lines of

NPSWF32_17_0_0_169.dll

Where is that other one??

定位到答案原位置 👍 2

所有回复 (4)

more options

Here i was finally able to add the images.

more options

选择的解决方案

Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.

Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.

Each plugin should have the "Path" listed. The "real" one should be in the following folder:

C:\Windows\SysWOW64\Macromed\Flash

and the file name would be along the lines of

NPSWF32_17_0_0_169.dll

Where is that other one??

more options

It might be under Lightspark. See: https://support.mozilla.org/questions/1036756

more options

Yes this was the issue. It was under lightspark. i went into Add/remove programs, removed lightspark, and it worked perfectly after this.

I honestly have no idea where lightspark came from, and in add/remove programs it said it was installed in 2013.