为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 31.7.0 ESR is not able to update itself to Firefox 38.0.1 ESR by using the 'About Firefox' update check.

  • 2 个回答
  • 11 人有此问题
  • 24 次查看
  • 最后回复者为 hake

more options

Firefox 31.7.0 ESR was running and 'About Firefox' confirmed that. I knew that Firefox 38.0.1 ESR was available but using the 'About Firefox' update checker on Firefox 31.7.0 ESR only disclosed that Firefox was up to date. I had to manually download Firefox 38.0.1 ESR and install it. The new version is now running. Those using Firefox 31.0.7 ESR seem to be locked into that version. The Firefox 31.7.0 ESR updater does not seem to be working as it previously did on version 31.6.0 ESR when it updated to version 31.7.0 ESR.

I have noted this behaviour on three separate Windows XP and Windows 7 computers.

Firefox 31.7.0 ESR was running and 'About Firefox' confirmed that. I knew that Firefox 38.0.1 ESR was available but using the 'About Firefox' update checker on Firefox 31.7.0 ESR only disclosed that Firefox was up to date. I had to manually download Firefox 38.0.1 ESR and install it. The new version is now running. Those using Firefox 31.0.7 ESR seem to be locked into that version. The Firefox 31.7.0 ESR updater does not seem to be working as it previously did on version 31.6.0 ESR when it updated to version 31.7.0 ESR. I have noted this behaviour on three separate Windows XP and Windows 7 computers.

被采纳的解决方案

hello hake, firefox esr is a build for enterprises and the behaviour you've described is intended. the firefox 31 ESR branch is still supported & there will be another regular update to 31.8.0 - at the end of that cycle users on the esr branch will be updated to 38.2.0 through the built-in autoupdater...

https://www.mozilla.org/en-US/firefox/organizations/faq/

定位到答案原位置 👍 6

所有回复 (2)

more options

选择的解决方案

hello hake, firefox esr is a build for enterprises and the behaviour you've described is intended. the firefox 31 ESR branch is still supported & there will be another regular update to 31.8.0 - at the end of that cycle users on the esr branch will be updated to 38.2.0 through the built-in autoupdater...

https://www.mozilla.org/en-US/firefox/organizations/faq/

more options

Thank you philipp. That is just what I wanted to read.