Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why doesn't Mozilla have a valid certificate for its support survey page?

  • 3 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 jmaloney

more options

I received the following email asking me to complete a survey:

"Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes.

http://qsurvey.mozilla.com/s3/cfdb14/i-100600100-662734/

Thank You!"

When I try to go to the survey page I get a message telling me the security certificate is invalid. Mozilla needs to fix this.

I received the following email asking me to complete a survey: "Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes. http://qsurvey.mozilla.com/s3/cfdb14/i-100600100-662734/ Thank You!" When I try to go to the survey page I get a message telling me the security certificate is invalid. Mozilla needs to fix this.

被采纳的解决方案

The link show an open HTTP link and that wouldn't cause this problem.

Is there an HTTP link in the mail or an HTTPS link?

定位到答案原位置 👍 2

所有回复 (3)

more options

For some reason my screen shot of the error message does not appear in the post above. I'll try to include it here.

more options

选择的解决方案

The link show an open HTTP link and that wouldn't cause this problem.

Is there an HTTP link in the mail or an HTTPS link?

more options

I use the Firefox add-on HTTPS Everywhere 5.0.5 from EFF, which apparently resulted in this problem on the survey site. When I disable HTTPS Everywhere and go to the link in the email the survey site comes up fine.

The EFF FAQ says in part, "If sites you use don't support HTTPS, ask the site operators to add it; only the site operator is able to enable HTTPS. There is more information and instruction on how server operators can do that in the EFF article How to Deploy HTTPS Correctly." https://www.eff.org/https-everywhere/deploying-https

Thanks for your comment identifying the problem.