为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla won't launch when I click the icon

  • 6 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 jiminfh

more options

Here is what I see when I try to launch Mozilla from the icon symbol. Server not found

Firefox can't find the server at www.0-p[==[ty7u8'.com.

   Check the address for typing errors such as ww.example.com instead of www.example.com
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Here is what I see when I try to launch Mozilla from the icon symbol. Server not found Firefox can't find the server at www.0-p[==[ty7u8'.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

所有回复 (6)

more options

jiminfh said

Here is what I see when I try to launch Mozilla from the icon symbol. Server not found Firefox can't find the server at www.0-p[==[ty7u8'.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

This is actually not a problem. somehow your homepage got changed. have you tried opening another tab and type in another website?

to change your default homepage try this. [to set the home page]

more options

Would not allow me to set a default home page after clicking on the suppliked link.

more options

It sounds like a malware infection. As the first step, remove or disable any suspicious or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, remove or disable.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any change?


Could you check whether you might have any "locked" or other unusual status preferences? Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) Click the "Status" column heading and scroll down looking for any that are unusual (what is normal is "User set" and "default").

See anything strange?

more options

It didn't work. I am just going to delete Firefox and stick with Google. It's a much better browser. You can't even talk with anyone at Firefox for customer support.

more options

It's good to know you do not have any strange extensions. Perhaps one of your settings files became corrupted?

For future reference in case you decide to try Firefox again:

more options

I'm not going to try Firefox again....No corrupt settings......Firefox just does not work properly.

Google is much easier to work with, Even Yahoo is better.