We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Specific https:/ page will not load after udate to 38.05

  • 1 个回答
  • 17 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

https://my.albertahealthservices.ca will not load after update to 38.05 on my desktop.

I tried it on my laptop and it would load BUT after being undated to 38.05 it also failed to load this page.

Other secure pages (bank) load OK

Works OK in Chrome and IE

Error message: Secure Connection Failed

The connection to my.albertahealthservices.ca was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Thanks Brian

https://my.albertahealthservices.ca will not load after update to 38.05 on my desktop. I tried it on my laptop and it would load BUT after being undated to 38.05 it also failed to load this page. Other secure pages (bank) load OK Works OK in Chrome and IE Error message: Secure Connection Failed The connection to my.albertahealthservices.ca was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Thanks Brian

被采纳的解决方案

The website may try to fallback to a lower TLS version in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain (my.albertahealthservices.ca) to the value of this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). There should only be domains separated by a comma in the Value column (example.com,www.example.com).

If this helps then you can contact this website and ask them to look into this and update their security.


定位到答案原位置 👍 2

所有回复 (1)

more options

选择的解决方案

The website may try to fallback to a lower TLS version in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain (my.albertahealthservices.ca) to the value of this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). There should only be domains separated by a comma in the Value column (example.com,www.example.com).

If this helps then you can contact this website and ask them to look into this and update their security.