We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

No sound in various videos on YouTube

  • 9 个回答
  • 30 人有此问题
  • 22 次查看
  • 最后回复者为 AliceWyman

more options

I have problem witch sound in YouTube. For example in this video https://www.youtube.com/watch?v=9eu2sF_kQ00 or this https://www.youtube.com/watch?v=3DcEMdNbZM4. No music but video works fine. In Project Spartan this video works without any problems. Any problem with codecs in Firefox?

Everything happens on Windows 10

I have problem witch sound in YouTube. For example in this video https://www.youtube.com/watch?v=9eu2sF_kQ00 or this https://www.youtube.com/watch?v=3DcEMdNbZM4. No music but video works fine. In Project Spartan this video works without any problems. Any problem with codecs in Firefox? Everything happens on Windows 10

被采纳的解决方案

Do you know whether your Firefox is using the built-in HTML5 video player or the Flash plugin? Typically if you right-click the player, the last line of the custom context menu will tell you wish player YouTube has served you.

If the HTML5 player does not work for you, there is an extension to force Flash on YouTube. (https://addons.mozilla.org/firefox/ad.../youtube-flash-video-player/) That might also be a feature of one of your video downloading extensions.

定位到答案原位置 👍 4

所有回复 (9)

more options

If you are using a Windows 10 Beta, or some sort of that, this may be your issue. You might not have correct drivers installed or so on. I would suggest going back to your old Windows version, and waiting on 10. If you don't want to do that, I would suggest finding audio drivers. With a little more info, I could go more in depth..

more options

I have K-lite codecs and how i wrote before no problems on Project Spartan so this is must be a problem with Firefox. Perhaps Firefox have problems with be fully functionally on Win10.

more options

Just might be. Firefox hasn't prepped for Windows 10 just yet, as it hasn't made full release. No further action can be taken as this is the answer.

more options

选择的解决方案

Do you know whether your Firefox is using the built-in HTML5 video player or the Flash plugin? Typically if you right-click the player, the last line of the custom context menu will tell you wish player YouTube has served you.

If the HTML5 player does not work for you, there is an extension to force Flash on YouTube. (https://addons.mozilla.org/firefox/ad.../youtube-flash-video-player/) That might also be a feature of one of your video downloading extensions.

more options

If audio doesn't play on other sites (e.g., http://hpr.dogphilosophy.net/test/) you might also check whether Firefox is muted? On my system, I click the volume icon in the "notification area" of the Taskbar (also known as the tray) and then click a Mixer link. This shows the individual per-application volume controls. I have attached a screen shot for reference.

more options

After changing player to flash i have audio. Volume level is good because only some videos don't have audio. So this is must be a problem with HTML5 and some audio codecs.

Thanks for help.

more options

jscher2000 said

Do you know whether your Firefox is using the built-in HTML5 video player or the Flash plugin? Typically if you right-click the player, the last line of the custom context menu will tell you wish player YouTube has served you. If the HTML5 player does not work for you, there is an extension to force Flash on YouTube. (https://addons.mozilla.org/firefox/ad.../youtube-flash-video-player/) That might also be a feature of one of your video downloading extensions.

Qantumforce said

After changing player to flash i have audio. Volume level is good because only some videos don't have audio. So this is must be a problem with HTML5 and some audio codecs. Thanks for help.

I marked the reply by jscher2000 as the solution.

Note: Even though this solution might not solve the issue for other users, I marked the question solved based on the above reply from Qantumforce, the thread owner.

由AliceWyman于修改

more options

Switch on flash solves the problem but i want to use HTML5 becouse flash doesn't support 60fps. Everything works fine on Edge and Chrome. Any ideas ?

由matekboss于修改

more options

matekboss said

Switch on flash solves the problem but i want to use HTML5 becouse flash doesn't support 60fps. Everything works fine on Edge and Chrome. Any ideas ?

To matekboss: You posted a reply in a thread started on Jun 25, 2015 by another user, Qantumforce. You should start your own thread, since it will contain detailed troubleshooting information, such as your operating system, installed plugins and Firefox version.

See Mozilla Support rules and guidelines under Posting support requests. Do not re-use existing threads started by others, even if they are seemingly on the same subject. Ask a new question instead.