Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unable to update Norton Toolbar after upgrading to Firefox 39.0

  • 2 个回答
  • 30 人有此问题
  • 25 次查看
  • 最后回复者为 James

more options

Running Windows 7 and Norton Security with Backup. Upgraded to Firefox 39.0. Got notice that Norton toolbar would be disabled due to not being compatible. Per Norton's Announcement, a patch was released which would update the Norton toolbar to a compatible version. Just needed to run Norton's LIVE UPDATE and reboot multiple times. Have tried to update it per these instructions and still Norton toolbar has not been updated to the compatible version. The only other suggestion by other users is to uninstall Norton Security with Backup and reinstall it. Would like to see if there are other options to correct this issue without having to uninstall antivirus every time a new browser version is updated.

Running Windows 7 and Norton Security with Backup. Upgraded to Firefox 39.0. Got notice that Norton toolbar would be disabled due to not being compatible. Per Norton's Announcement, a patch was released which would update the Norton toolbar to a compatible version. Just needed to run Norton's LIVE UPDATE and reboot multiple times. Have tried to update it per these instructions and still Norton toolbar has not been updated to the compatible version. The only other suggestion by other users is to uninstall Norton Security with Backup and reinstall it. Would like to see if there are other options to correct this issue without having to uninstall antivirus every time a new browser version is updated.

被采纳的解决方案

hi loeracs, if norton's updater isn't working to install the newest version of their toolbar on your system you'd probably have to contact symantec's support for help in getting their product to work or see if there are any workarounds.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

hi loeracs, if norton's updater isn't working to install the newest version of their toolbar on your system you'd probably have to contact symantec's support for help in getting their product to work or see if there are any workarounds.

more options

The Norton toolbar update tends to work better if you do live update for new toolbar version before updating Firefox to a new major version.