为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Amazon product pages slow to fully load, choppy scrolling

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

Within the past month, running the latest versions of Firefox and Windows 8, Amazon pages (specifically product pages) are slow to completely load and scrolling is clunky with delays. The page can take up to 20 seconds to fully load with intermittant animated green circles with the word "connecting" Scrolling is inconsistantly choppy with delays. Chrome doesn't have this issue. I tried opening one of these pages with Firefox network monitor but I don't know how to export the data and post it here, nor do I understand how to interpret the data to figure out what could be causing these issues.

Within the past month, running the latest versions of Firefox and Windows 8, Amazon pages (specifically product pages) are slow to completely load and scrolling is clunky with delays. The page can take up to 20 seconds to fully load with intermittant animated green circles with the word "connecting" Scrolling is inconsistantly choppy with delays. Chrome doesn't have this issue. I tried opening one of these pages with Firefox network monitor but I don't know how to export the data and post it here, nor do I understand how to interpret the data to figure out what could be causing these issues.

所有回复 (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.