为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

can not sign in to firfox to ask a question requested e mail reminder non received

  • 3 个回答
  • 5 人有此问题
  • 6 次查看
  • 最后回复者为 lesleybird

more options

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

被采纳的解决方案

Well, your registration went thru and you were able to logon here.

What is your support issue or question?

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Well, your registration went thru and you were able to logon here.

What is your support issue or question?

more options

lesleybird said

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck
more options

I have now managed to register . my original problem was I kept getting the error message profile not found or not accessible. I managed to access Mozilla support and got a solution by using a second computer, and getting a code to type into the start up bar of the laptop with the problem. The solution was simple a two minute job, but I could not access Mozilla support without having a second computer connected to Mozilla as every time I tried to access Mozilla support I got the error message,