Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefoox is not working welll with Windows 10

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 mbrocato

mbrocato
mbrocato
more options

I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails

I cant see what I am typing now! I can't see emails in my inbox clearly.

I am trying to upload a screenshot; but I don't think it is going to work.

Educated guesses seem accurate.


Thank you for your assistance,

Michael

I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails I cant see what I am typing now! I can't see emails in my inbox clearly. I am trying to upload a screenshot; but I don't think it is going to work. Educated guesses seem accurate. Thank you for your assistance, Michael

被采纳的解决方案

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

定位到答案原位置 👍 1

所有回复 (3)

the-edmeister
the-edmeister
  • Moderator
more options

选择的解决方案

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

What you're describing could indicate an incompatibility between Firefox and your graphics card/chipset driver software. That software probably was updated with Windows 10, and as noted in the earlier reply, Firefox 39 doesn't have all the compatibility fixes.

If you are not inclined to try the beta test version of Firefox, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions, hardware acceleration, and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement with the display glitches?

mbrocato
mbrocato 提问者
more options

I downloaded the 40 beta and it seems to be working.

I appreciate your help,

Michael B.