Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Every time I open thunderbird, all my previous e-mails are gone

  • 4 个回答
  • 8 人有此问题
  • 2 次查看
  • 最后回复者为 MauryKleinman

more options

For years I have been using Thunderbird for my e-mail. I opened an additional mail account recently. Since then, every time that I open Thunderbird, all e-mails from my previous session would be gone

For years I have been using Thunderbird for my e-mail. I opened an additional mail account recently. Since then, every time that I open Thunderbird, all e-mails from my previous session would be gone

所有回复 (4)

more options

I don't understand what 'from my previous session' means. Please provide more details about

  • what exactly you're doing
  • what happens
  • what you expect to happen
more options

WynandKok said

For years I have been using Thunderbird for my e-mail. I opened an additional mail account recently. Since then, every time that I open Thunderbird, all e-mails from my previous session would be gone

Hi, Thanks for responding. When opening Thunderbird my e-mails download as normal. At the end of the day, I close Thunderbird and shut down my PC. When I turn on next day and open Thunderbird my inbox is empty, with all my e-mails from the past gone. I expect all my old e- mails to be in my inbox until I delete them. It seems as if all my old e-mails are deleted from my inbox every time I close Thunderbird. Luckily I have copies of everything on another PC, but I need Thunderbird to keep all my old e-mails on this PC until I decide to delete them.

more options

See if this article helps. http://kb.mozillazine.org/Disappearing_mail

more options

I have this problem to. I had 20 e mails on my computer, (Windows 10 64 bit) one day and the next day when I started my computer they were gone. http://kb.mozillazine.org/Disappearing_mail didn't help. Its for a different version of my thunderbird