为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trash folder appears empty but it isn't

  • 4 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Jim Young

more options

I did a search in the Trash folder and now none of the messages in the folder show up in the message pane. I can continue to do searches in this folder and messages appear in the search results but not in the list of messages in the message pane.

I'm using Thunderbird 38.2.0 on a PC. The account is a POP3 account. The Trash file in my Profile/*.default/Mail/Local Folders/ directory is 932MB. I've tried deleting the global message database and having it rebuild but that didn't cure it. Any other suggestions?

I did a search in the Trash folder and now none of the messages in the folder show up in the message pane. I can continue to do searches in this folder and messages appear in the search results but not in the list of messages in the message pane. I'm using Thunderbird 38.2.0 on a PC. The account is a POP3 account. The Trash file in my Profile/*.default/Mail/Local Folders/ directory is 932MB. I've tried deleting the global message database and having it rebuild but that didn't cure it. Any other suggestions?

所有回复 (4)

more options

right click the folder, select properties and then the repair button.

more options

This didn't seem to solve the problem. I could see it run via the progress bar at the bottom but the message pane is still empty. The one thing that did change is that in the list of folders on the left it now shows 39 "unread" messages.

Question - what's the difference searching via the search box vs. searching via the quick filter? In the past I've always used the quick filter. This time, I think I used the Search box between the the Quick Filter button and the Display Thunderbird menu button.

more options

quick filter acts directly on the folder contents. The main search used an huge index of everything.

When you do your search, press the show in list in the middle at the top. once the list appears, right click the headings and select location

What does the location show? When you double click does the mail actually open?

more options

Not sure I follow you as to where to find the "show in list" button. I don't see anything like that anywhere.

Below are some screen shots of what I see.

  1. Image 1 is what I see when I start Thunderbird and click on the trash folder
  2. The second image shows the results from a quick filter search for "Best Buy". That returns five message from sender "Best Buy"
  3. The third images shows the results of a main search for "Best Buy". It opens a new tab and returns 38 messages that have "Best Buy" somewhere in the message body but none of which are in the trash folder.