为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Two of our Firefox accounts will not allow the user to connect to gmail.

  • 1 个回答
  • 1 人有此问题
  • 17 次查看
  • 最后回复者为 philipp

more options

I just upgraded my desktop computer to Windows 10. We have multiple user accounts on this machine. All of us use Firefox as the browser. When any user other than me opens Firefox in their specific account they can browse with no problem, but cannot connect to gmail. They receive the following message: " Secure Connection Failed. An error occurred during a connection to accounts.google.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature). The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

If they log out of their user account on the computer and log into mine, then start Firefox they are able to access gmail and have full functionality. Any suggestions? Thanks.

I just upgraded my desktop computer to Windows 10. We have multiple user accounts on this machine. All of us use Firefox as the browser. When any user other than me opens Firefox in their specific account they can browse with no problem, but cannot connect to gmail. They receive the following message: " Secure Connection Failed. An error occurred during a connection to accounts.google.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature). The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." If they log out of their user account on the computer and log into mine, then start Firefox they are able to access gmail and have full functionality. Any suggestions? Thanks.

被采纳的解决方案

hi DShef, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

hi DShef, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/