为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Does Mozilla send emails like "3 reasons to get the new Firefox"?

  • 9 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 user1240175

more options

I received such an email this morning, opened it up and it looks very official but my security paranoia cut in to make me wonder why Firefox would send such an email rather than the usual notification that an update is available when I start up Firefox on my computer?

So, I opened Firefox and confirm if my version is up to date and it is.

Did Mozilla actually send this email?

I received such an email this morning, opened it up and it looks very official but my security paranoia cut in to make me wonder why Firefox would send such an email rather than the usual notification that an update is available when I start up Firefox on my computer? So, I opened Firefox and confirm if my version is up to date and it is. Did Mozilla actually send this email?

所有回复 (9)

more options

No, Mozilla never sends email like that to anyone. Be careful and never click on the links that comes from unknown mailer. And the first thingh to look in an email is the address from which has it come. Hope this answer answered your question completely.

more options

Thanks for confirming my suspicions. The sending address is Mozilla@e.mozilla.org which seems legit but obviously is not. The contents of the email look so "Firefox" it is very tempting to click on the link to the "new Firefox". This almost certainly will catch some people. cheers

more options

@e.mozilla.org is a valid email mozilla email domain.

example https://bugzilla.mozilla.org/show_bug.cgi?id=770288

more options

Interesting. So, are we now saying Mozilla sent the email? Contrary to what we are told about such things?

more options

Hi

Yes, that email is legitimate (I got a copy myself!), but if you are ever not sure, I recommend (assuming your original copy of Firefox is from a legitimate source), that you check for any updates by going to;

  1. Help
  2. About Firefox

If you are online, it will check to see if you are using the latest version and offer you any update that is available to your existing version.

As with any software, downloading from the main website or from within a legitimate copy of the software is the best way to protect yourself.

I hope this helps, but if not, please come back here are we can look into a different solution for you.

more options

Yes, supreme eagle is wrong, that is a legit Mozilla email you received because you signed up for the Mozilla newsletter at some point in the past.

more options

Hmmmm..... So I am wrong this time but tell me even I had signed up for the Mozilla news letter but never recived any such mails in the past. So could you please tell us which are the legit email address through which the Mozilla system forwards the mails to its nls as it will help us to verify which is a spam or which is the real mail

由Supreme Eagle于修改

more options

Any domain ending in mozilla.org is real.

more options

Thanks for the help guys. I had gone thru the process suggested by Seburu and my FireFox is up to date. Normally, if there is an update available, I get an alert when I log on. So, since my FireFox was up to data and I had not received an update notification when I logged on, that is why I was suspicious. Thanks for helping me sort things out.

cheers,

larry