为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Please help! I cannot find my emails in my local folders!

  • 1 个回答
  • 2 人有此问题
  • 10 次查看
  • 最后回复者为 Matt

more options

I have recently had problems with my computer that required it to go in for repair. I backed up all my files and the repair shop managed to repair my computer without losing any files. My local folders were stored on my c:drive which due to the repair has now become my e:drive (techie people will know what I mean). I have had to download Mozilla Thunderbird again and now my local folders have disappeared. I have located the profile on my e:drive and used this pathway for the local folders. BUT it will not display any of my old messages. I am desperate to sort this as I need those emails for work. Can someone advise me on how to resolve this?

I am certain no data has been lost. I just don't know how to access this or set it up. Any help would be appreciated!

I have recently had problems with my computer that required it to go in for repair. I backed up all my files and the repair shop managed to repair my computer without losing any files. My local folders were stored on my c:drive which due to the repair has now become my e:drive (techie people will know what I mean). I have had to download Mozilla Thunderbird again and now my local folders have disappeared. I have located the profile on my e:drive and used this pathway for the local folders. BUT it will not display any of my old messages. I am desperate to sort this as I need those emails for work. Can someone advise me on how to resolve this? I am certain no data has been lost. I just don't know how to access this or set it up. Any help would be appreciated!

被采纳的解决方案

ok. Most important close Thunderbird Open the new profile folder (Help menu > troubleshooting information > Show profile button if you do not know where it is and then close Thunderbird) open the folder mail. (you will see a folder "local Folders" Open the old profile folder and again open the folder mail.

Now copy the old local folders to the new local folders overwriting files as necessary to replace the new with the old.

Open Thunderbird. Now you will have to reset the local folders path.

If the above fails you can copy the entire Thunderbird folder from the old appdata to the new. But that will replace all new mails, so you will need to save them externally to Thunderbird before you do such a thing. so you can re-import them

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

ok. Most important close Thunderbird Open the new profile folder (Help menu > troubleshooting information > Show profile button if you do not know where it is and then close Thunderbird) open the folder mail. (you will see a folder "local Folders" Open the old profile folder and again open the folder mail.

Now copy the old local folders to the new local folders overwriting files as necessary to replace the new with the old.

Open Thunderbird. Now you will have to reset the local folders path.

If the above fails you can copy the entire Thunderbird folder from the old appdata to the new. But that will replace all new mails, so you will need to save them externally to Thunderbird before you do such a thing. so you can re-import them