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I work from home, and Mozilla crashes my online version of Outlook 365. Now, I have to use Internet Explorer like some kind of redneck bumblenuts.

  • 3 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 philipp

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Mozilla ONLY crashes on my work e-mail, the online version of Outlook 365. It is completely stable on every other site I've ever visited on the entire internet. Now, I have to run Internet Explorer like a 20th century mouth breather. Can anyone help?

Mozilla ONLY crashes on my work e-mail, the online version of Outlook 365. It is completely stable on every other site I've ever visited on the entire internet. Now, I have to run Internet Explorer like a 20th century mouth breather. Can anyone help?

所有回复 (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-77e01eb2-739d-4b53-b1d2-4dfc52150910 9/10/2015 12:16 PM bp-815960cd-ca47-44f8-a9c0-ffba52150910 9/10/2015 12:09 PM bp-4e4d325c-0ceb-44f7-81da-c67932150910 9/10/2015 12:09 PM bp-7de26ea4-ffc2-493b-a481-69c002150910 9/10/2015 12:08 PM bp-fcc97488-81c3-4354-a834-f80532150910 9/10/2015 12:08 PM bp-911b9283-77d3-4dbb-a6a2-8a1b02150910 9/10/2015 12:04 PM bp-55335d50-9b21-4d43-a0ac-2509c2150910 9/10/2015 12:03 PM

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thank you. this kind of crash is very likely caused by the webroot filtering program that you have running on the machine. please disable its firefox extension once or in case this doesn't help to address the crash try to totally uninstall the program.