Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Difficulty downloading older emails after being on holiday

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 DavidSorge

more options

I have recently been away on holiday (from 26th August to 9th September). While away, I was monitoring my Thunderbird emails from my MacBook Air. When I got back on 9th September, I wanted to download all the emails from 26th August onwards to my iMac desktop but only the last week's emails from 3rd September downloaded so I missed a week's emails. How can I stop this happening when I go away to Australia for 6 weeks next year?

I have recently been away on holiday (from 26th August to 9th September). While away, I was monitoring my Thunderbird emails from my MacBook Air. When I got back on 9th September, I wanted to download all the emails from 26th August onwards to my iMac desktop but only the last week's emails from 3rd September downloaded so I missed a week's emails. How can I stop this happening when I go away to Australia for 6 weeks next year?

被采纳的解决方案

Log into your email account from Firefox or your MacBook Air. If they are still there it should be possible to save them. I don't think they are. My provider only allows 600 megabytes. After it's full the system starts to delete the oldest ones. If they are from people you know they may be able to resend them. To work around this create a Gmail account and "cc" ( carbon copy ) a copy to that account. If I remember right I have about 1000 emails in my Gmail account and I'm still registering 0% full. You can fetch them from there when you get home. You may want to reach out to your provider and ask them what happened. They may help. Also check your settings in TB. I myself have been guilty of moments of insanity. Made and forgotten changes to my system. Or there was a troll under my bed. Post back the results. Good Luck

定位到答案原位置 👍 0

所有回复 (3)

more options

Can you still see the emails on the server? Are you using IMAP or POP protocol? Do you have a gmail account?

more options

My Broadband provider is Thus (Vodafone). It is a POP Mail server and in the Thunderbird account settings, it is set to leave the messages on the server for at most 60 days. How can I look to see if the messages are still on the server?

more options

选择的解决方案

Log into your email account from Firefox or your MacBook Air. If they are still there it should be possible to save them. I don't think they are. My provider only allows 600 megabytes. After it's full the system starts to delete the oldest ones. If they are from people you know they may be able to resend them. To work around this create a Gmail account and "cc" ( carbon copy ) a copy to that account. If I remember right I have about 1000 emails in my Gmail account and I'm still registering 0% full. You can fetch them from there when you get home. You may want to reach out to your provider and ask them what happened. They may help. Also check your settings in TB. I myself have been guilty of moments of insanity. Made and forgotten changes to my system. Or there was a troll under my bed. Post back the results. Good Luck