Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

What happened to my Ghostery?

more options

I noticed that I was getting customized ads on websites and suspected tracking cookies. Checked and Ghostery had disappeared completely from Firefox add-ons - not simply disabled. Privacy option to "delete cookies on closing Firefox" (and other settings) were also changed. Did this occur as a result of a Firefox update, or did something else get loose in my computer? Daily AVG scans have not indicated a problem.

I have re-installed Ghostery and re-set my privacy settings, but does anybody know how this might have happened, so I can watch out for it later?

I noticed that I was getting customized ads on websites and suspected tracking cookies. Checked and Ghostery had disappeared completely from Firefox add-ons - not simply disabled. Privacy option to "delete cookies on closing Firefox" (and other settings) were also changed. Did this occur as a result of a Firefox update, or did something else get loose in my computer? Daily AVG scans have not indicated a problem. I have re-installed Ghostery and re-set my privacy settings, but does anybody know how this might have happened, so I can watch out for it later?

被采纳的解决方案

Is it possible that Firefox's Refresh feature ran? The telltale sign is that a folder named Old Firefox Data appears on your desktop, and a freshly updated, semi-randomly-named settings folder is inside. If you see that folder, a common scenario is that during the installation of an update Firefox indicates that it is sluggish and you can speed things up by restoring some default settings. If you click that button, the Refresh feature runs.

定位到答案原位置 👍 1

所有回复 (4)

more options

Ghostery still looks as installed and enabled in the System Detail list.

Try to uninstall and reinstall Ghostery.


You can check the "Accept third-party cookie" settings and possibly select "From visited".

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

You can set network.cookie.thirdparty.sessionOnly to true on the about:config page to make third-party cookies behave as session cookies that expire when Firefox is closed.

more options

Yes, it was not there so I re-installed it before submitting the question. Does anyone have any idea how it might have been uninstalled so I (and others) can be alert to a potential problem.

more options

选择的解决方案

Is it possible that Firefox's Refresh feature ran? The telltale sign is that a folder named Old Firefox Data appears on your desktop, and a freshly updated, semi-randomly-named settings folder is inside. If you see that folder, a common scenario is that during the installation of an update Firefox indicates that it is sluggish and you can speed things up by restoring some default settings. If you click that button, the Refresh feature runs.

more options

Yes, thank you for the correct answer. I was not aware of this. I was afraid something 'evil' had accessed my computer.