Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Mozilla login does not work for Sumo-One and Done

  • 4 个回答
  • 3 人有此问题
  • 24 次查看
  • 最后回复者为 EA69

EA69
EA69
more options

Mozilla login requires a username and password. SUMO login first requires and email address. Why can't the login for the MOZILLA community also give access to the SUMO-One and Done site ?. The simplest option would seem to be to add a "SUMO" tile to the MOZILLA home page so you can go directly to SUMO. It is very hard to work out how MOZILLA "HELP" works. Sometimes I end up right here in the community, but when I got an email asking me to contribute to "Mozilla Support" I somehow ended up at SUMO and a note that SUMO "was looking forward to seeing me more often". Very confusing.

Mozilla login requires a username and password. SUMO login first requires and email address. Why can't the login for the MOZILLA community also give access to the SUMO-One and Done site ?. The simplest option would seem to be to add a "SUMO" tile to the MOZILLA home page so you can go directly to SUMO. It is very hard to work out how MOZILLA "HELP" works. Sometimes I end up right here in the community, but when I got an email asking me to contribute to "Mozilla Support" I somehow ended up at SUMO and a note that SUMO "was looking forward to seeing me more often". Very confusing.

所有回复 (4)

EA69
EA69 提问者
more options

Add tiles to access SEA MONKEY; CAMINO; LIGHTENING; SUNBIRD as well - tho I don't know what they are. Came across them when I clicked the ASK A QUESTION tab.

Madasan
Madasan
  • Moderator
  • 管理员
more options

Hi eau69,

Welcome to the Mozilla community! The One and Done tool is on a different platform than support.mozilla.org this is why it requires a different login. One and Done is for community members who participate in different Mozilla projects while support.mozilla.org is mainly aimed at users looking for help.

Hope that clarifies it! Let me know if you have more questions or, better, if you are a contributor, open a thread in the SUMO contributors forums here.

James
James
  • Moderator
  • Top 10 Contributor
more options

Lightening is a Calender that works on Thunderbird and also SeaMonkey.

Sunbird was a separate calendar ap that has been discontinued.

Camino is or was a web browser for Mac OSX as it is discontinued.

SeaMonkey is a suite (web browser, email, irc, etc) being done by a community as it is a continuation of the old Mozilla suite which Mozilla discontinued back during April 2006 at Release version 1.7.13.

由James于修改

EA69
EA69 提问者
more options

Thanks to both Madasan and James for helpful replies. for James ; LIGHTENING must be the "today pane" thing I can display/hide on the right of my emails. Useful, but it would help a lot it could pop up a warning at the START time for an event, ie if START TIME is set to 10am, the EVENT (say dentist at 10:45) would pop up at 10:00 as a reminder. for Madasan : I have elsewhere remarked that I can contribute by asking MOZILLA FOR DUMMIES type questions. It would help if I could use the same login, even if the web site is different.