为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Fix to FIrefox 41.0.1 caused Office 2007 products not to start with 0x80000003 error

more options

Once the Firefox update 41.0.1 was installed my Outlook, WinWord and Powerpoint 2007 will not start and give me an error message of 0x80000003. This happened immediately after the install of the firefox update. When I start the computer in safe mode I am able to start Outlook, Winword and Powerpoint. I am running Windows 7 with latest updates. How do I fix this?

I also tried to reinstall office 2007 after no success using the repair function and running Microsoft office configuration analyzer and Microsoft Officer Diagnostic Tools.

Once the Firefox update 41.0.1 was installed my Outlook, WinWord and Powerpoint 2007 will not start and give me an error message of 0x80000003. This happened immediately after the install of the firefox update. When I start the computer in safe mode I am able to start Outlook, Winword and Powerpoint. I am running Windows 7 with latest updates. How do I fix this? I also tried to reinstall office 2007 after no success using the repair function and running Microsoft office configuration analyzer and Microsoft Officer Diagnostic Tools.

由Corwyhn于修改

所有回复 (4)

more options

duplicate

由Corwyhn于修改

more options

Do you mean that once Firefox starts those other programs won't start, or even if you do not start Firefox before those programs, they won't start?

Could you check for any "extras" that might have installed when you updated Firefox? Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to sort by date. Any unknown items??

I wonder whether the Hotspot Shield extension could be a factor. I'm not sure how it works, for example, whether it installs any Windows services or startup programs. Have you been using that all along without any difficulty?

more options

Whether firefox is running or not the Office programs still give me the error message. I can only start the office programs in safe mode.

Nothing new was installed when firefox update was installed as per Uninstall a Program. And yes I have been using hotspot shield for a long time with no problems.

more options

Usually if programs work when you start them in Windows Safe Mode and not normally, the problem is another program in the startup sequence. You can use the Autoruns program to review what is set to auto-run at startup to see whether anything looks odd or suspicious. Otherwise, I'd have to suggest Microsoft's forums.

Autoruns: https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx