为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't connect to a website

  • 3 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Hi, I'm Shane. I'm having a problem with Firefox. Firefox won't load any websites. When I start Firefox, it's just a white screen. When I type in a website and press enter, it won't do anything.

Hi, I'm Shane. I'm having a problem with Firefox. Firefox won't load any websites. When I start Firefox, it's just a white screen. When I type in a website and press enter, it won't do anything.

所有回复 (3)

more options

Hi Shane

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:


Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.

more options

Hi, can I get a tutorial on how to remove rules from firewall because some other apps don't have internet access too and I think that the firewall causes it

more options