Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox Ver. 41.0 is installed in my computer but it is not openning

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

Previously I used another version. I uninstalled from Remove Programs & deleted Firefox Folder from Program files. Then again installed, but it didn't work. I update Windows online.

Previously I used another version. I uninstalled from Remove Programs & deleted Firefox Folder from Program files. Then again installed, but it didn't work. I update Windows online.

被采纳的解决方案

How are you trying to start Firefox? What happens?

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Locate Firefox.exe and right click on it. Select Create Shortcut.

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

How are you trying to start Firefox? What happens?

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Locate Firefox.exe and right click on it. Select Create Shortcut.

more options

Chosen solution didn't work. Please see the uploaded image.

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.


Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.