为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sometimes when I send an email, it does not show up in the "Sent" box. It just disappears with no record. But then I well get an answer from recipient. Why?

  • 5 个回答
  • 4 人有此问题
  • 6 次查看
  • 最后回复者为 AstorEnt

more options

Sometimes when I send and email it does not show up in the "Sent" box and it just disappears. Then, I will get an answer from the person who the email was sent to....but my sending of it has still not showed up in my sent box. Very unnerving particularly if it has been an important send and it has just disappeared without any proof that I sent it or and copy for me to re send....

What is happening?

Sometimes when I send and email it does not show up in the "Sent" box and it just disappears. Then, I will get an answer from the person who the email was sent to....but my sending of it has still not showed up in my sent box. Very unnerving particularly if it has been an important send and it has just disappeared without any proof that I sent it or and copy for me to re send.... What is happening?

所有回复 (5)

more options

Does the affected account use IMAP? Two things happen when you send; the message is routed to an SMTP server for sending to the client, and secondly, the message is copied to the Sent folder. If the account uses IMAP, this second operation might fail but without affecting the first action. So your message is sent but no copy is made in the Sent folder.

Usually there is a warning that "write to Sent failed" but you haven't mentioned this.

As an experiment, you could try changing the setting for where sent messages are stored. You could use the Sent folder in your Local Folders. Then the write to Sent would be a purely local action and would remove the dependence on the IMAP server.

If the account uses POP then it's already using a local folder and I'm out of ideas.

more options

Thanks for trying to help. I looked at the tools/account settings but could find nothing along the lines you have suggested.

more options

See attached.

more options

This was helpful in helping me find the place where "sent" is checked off.

So, the settings are OK...that's not the problem...Still do not know what it is.

Thanks again

more options

The proposed solution is OK for one computer accessing the e-mail account, but what if there are multiple computers accessing / monitoring the same account? If we follow what was suggested, only the computer that sent the message will have a copy.