为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Twitch.tv HTML5 player causing video driver crash

more options

Current video card is Radeon HD7800. This issue only emerges when using Firefox to watch videos on the twitch.tv website using the new HTML5 player. At first everything is fine, but there is gradual corruption of the firefox window. Text disappears, graphics corrupt, and eventually the corruption of the graphics leak out into the windows desktop or Aero, causing a video driver crash and recovery. This only happens with the twitch HTML5 player. All other websites work fine. The player also works fine in other browsers. IE9 and chrome were tested. Firefox is at it's most current version, and so are the video drivers.

I've had previous issues with firefox suffering weird, unexplained graphical corruption which were patched out in the new versions. This is the first instance where Firefox caused a complete video driver crash.

Current video card is Radeon HD7800. This issue only emerges when using Firefox to watch videos on the twitch.tv website using the new HTML5 player. At first everything is fine, but there is gradual corruption of the firefox window. Text disappears, graphics corrupt, and eventually the corruption of the graphics leak out into the windows desktop or Aero, causing a video driver crash and recovery. This only happens with the twitch HTML5 player. All other websites work fine. The player also works fine in other browsers. IE9 and chrome were tested. Firefox is at it's most current version, and so are the video drivers. I've had previous issues with firefox suffering weird, unexplained graphical corruption which were patched out in the new versions. This is the first instance where Firefox caused a complete video driver crash.

被采纳的解决方案

I'm getting a Flash player on the half dozen I checked. How did you switch it to HTML5?

定位到答案原位置 👍 0

所有回复 (4)

more options

Regardless, the current implementation is causing video issues. If I use the old implementation where there is no HTML5 wrapper, the crashing does not occur.

more options

It sounds like Firefox is not fully compatible with some feature of the graphics driver, or that there is a bug somewhere in a video decoding routine that isn't exposed on other sites. But... I really don't know how to track it down or whether any settings changes might work around it without crippling video decoding.

Do you know whether the site uses MP4 H.264 video, or another format? One way to see what is loading is to use the Network Monitor. On the page, press Ctrl+Shift+k to open the web console, then along its top edge click the Network button. Then reload the page to re-download the video files. The network monitor should show the file types as they are retrieved.

Or if a login isn't needed for volunteers to see it, do you want to provide a link to a page where the problem occurs?

more options

This occurs on any given streaming page on twitch.tv website. Any URL "www.twitch.tv/user" which is a valid stream causes this issue. Remote streaming windows produced by twitch on other websites do NOT cause this issue.

more options

选择的解决方案

I'm getting a Flash player on the half dozen I checked. How did you switch it to HTML5?