Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox hangs entire computer when loading pages

  • 2 个回答
  • 5 人有此问题
  • 20 次查看
  • 最后回复者为 Howbadisbad

more options

I have been having this problem for a while now, and it has persisted through firefox updates. I actually get 2 types of hangs when loading up a big page sometimes (4chan catalogue or something with a lot of javascript like https://albiononline.com/en/)

The first type of hang is that firefox just locks up, I can't change any tabs or do anything in firefox.

The second type of hang, my whole computer just freezes, I can't even move my mouse on the screen. This type of freeze typically lasts from 30 seconds to 2 minutes.

These freezes are not consistent, they happen randomly (I can't just keep opening 4chan catalogue and make it freeze over and over), the only thing they have in common that I have seen is that they normally happen on loading a large page.

I have been having this problem for a while now, and it has persisted through firefox updates. I actually get 2 types of hangs when loading up a big page sometimes (4chan catalogue or something with a lot of javascript like https://albiononline.com/en/) The first type of hang is that firefox just locks up, I can't change any tabs or do anything in firefox. The second type of hang, my whole computer just freezes, I can't even move my mouse on the screen. This type of freeze typically lasts from 30 seconds to 2 minutes. These freezes are not consistent, they happen randomly (I can't just keep opening 4chan catalogue and make it freeze over and over), the only thing they have in common that I have seen is that they normally happen on loading a large page.

所有回复 (2)

more options

Yes, that is a long web page, with very big pictures as well. https://albiononline.com/en/

See if this helps; This is not a cure, but could let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Do you have any crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

FredMcD said

Yes, that is a long web page, with very big pictures as well. https://albiononline.com/en/ See if this helps; This is not a cure, but could let the web page load without crashing. Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Do you have any crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

I already have flash set to "ask to activate" and about:crashes does not have any logged crashes since june of this year. These freezes do not crash firefox, they merely cause it or the computer to hang.

I remember reading somewhere that a computer driver could be causing this but it was a theory on a tech forum I don't know if the user ever found out what the real problem was.

I clicked all the crash reports in case the problem actually stems from something that happened 5 months ago.